Shipping policy

Shipping

You will be responsible for paying for your own shipping costs for returning your items.  We do not supply a return shipping package. If you paid any shipping costs when you purchased from us this cost is non-refundable. If you receive a refund, the cost you may have paid to ship the item to you will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To request an exchange, please contact us at melissas_aloe_products@hotmail.com. All returned items must be unworn and returned in their original packaging.